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Using Microsoft Dynamics AX R3 Demand Forecasting In Your Business – Part 3
Using Microsoft Dynamics AX R3 Demand Forecasting In Your Business! In Part 1 and 2 we covered what Demand Forecasting is and how to set it up/implement it in your AX 2012 system. In part 3, we reveal...
View Article10 Ways CRM Benefits the Individual
When I tell people I work with CRM, most of the time their eyes glaze over as if I started speaking another language mid-sentence, the general public has no idea what a CRM is. Even when I ask...
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Updated Release of HSCRM for Sports and Entertainment
Hitachi Solutions recently announced the update of their CRM for Sports and Entertainment Package. Our product team and sports industry experts have worked hand-in-hand with our sports and...
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Hey! Where are the Users in CRM 2015!?
For CRM users that are switching from CRM 2013 to CRM 2015 there are a ton of new features that are sure to thrill and excite. Overall the 2015 user navigation interface is similar to the way it was...
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Hitachi’s CRM for Sports and Entertainment: A Look at Ticket Sales
A recent blog post here highlighted the updated release of Hitachi Solutions CRM for Sports for Dynamics CRM 2015. The Hitachi Solutions Sports Team will be headed to the SEAT (Sports &...
View ArticleBecoming a Customer Centric Insurer
Hitachi Solutions webinar series launching on the 18th August will show how insurers can become customer centric organisations – and how to use that as a platform for customer engagement initiatives...
View ArticleInsurance is more than a policy
Here’s the dilemma facing insurers looking to add real value to their customer experience. With a wide choice of channels through which to engage, customers land on their ‘favourite’ channel, which...
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Customer Centricity in Insurance
How to upsell and cross sell to increase profitability A new Hitachi Solutions webinar series is launching on the 18th August to show how insurers can become customer centric organisations – and how...
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Making sure your customers feel the love
The Hitachi Solutions webinar series continues on the 15th September to show how insurers can become customer centric organisations – and how to use that as a platform for customer engagement...
View ArticleEnrich business quality and mitigate risk
Customers love to feel special, in both their personal lives and their professional roles. They simply don’t respond well to impersonal service. Customer Relationship Management (CRM) is enabling...
View ArticleHow to apply software updates to ERP in the Cloud
Tim Rowe, Director, Product Evangelism at Hitachi Solutions, explains how to apply ERP software updates in the Cloud to see maximum benefits. At Hitachi, our approach ensures that every application...
View ArticleMicrosoft Dynamics CRM: New Knowledge Management Capabilities
Chris Huntingford, Microsoft Dynamics CRM lead, explores the new Knowledge Management capabilities of Microsoft Dynamics CRM 2016. These include a new WYSWIG editor, the ability to delay publishing,...
View ArticleInsurance needs to embrace omni-channel for true customer centricity
Take a few minutes to read Why Insurance Needs To Embrace Omni-Channel – a Whitepaper by Jonathan Swift, former Editor in Chief Insurance Age and now Content Director at Incisive Media. Concise and...
View ArticleHousing Associations Transform Their Business With New Integrated Technology
Ian Stanley, Director Business Development, and Tim Rowe, Director, Product Evangelism at Hitachi Solutions, explain how Housing Associations can take an enterprise based approach to their business...
View ArticleCloud is not the only option: Is a move to Cloud right for you?
Its important to choose a cloud-neutral ERP partner. Tim Rowe, Director, Product Evangelism at Hitachi Solutions, explains why and how a move to Cloud needs to be based around your business strategy....
View ArticleDriving Customer Engagement for Insurance with a Customer-Centric...
Highlights from The Insurance Network Breakfast Briefing, by Daryl Henwood, CRM Industry Lead for Financial Services at Hitachi Solutions Telematics, retail apps, big data, test labs, digital-only...
View ArticleShould construction firms take a cloud-based approach to ERP?
Flicking through back copies of UK Construction, there is article upon article about the new innovations creating better productivity and improved efficiency. Whether boom or bust in construction,...
View ArticleCreating an effective and efficient customer-centric experience
Highlights from The Insurance Network Breakfast Briefing by Daryl Henwood: CRM Industry Lead for Financial Services at Hitachi Solutions Europe. Every industry struggles with customer relationship...
View ArticleHitachi Solutions Europe Launches New Cloud-Based, Pre-Configured ERP...
Essentials for Professional Services is Live on Microsoft Azure LONDON — July 2016 — Hitachi Solutions Europe, Ltd. today announces a powerful new cloud- based Microsoft Dynamics AX based ERP solution...
View ArticleProfessional Services Needs a Special Sort of ERP
Hitachi Solutions is announcing the launch of our new proposition for professional services. Called Essentials for Professional Services, it’s a comprehensive cloud-based ERP solution, for what we...
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